Technical Support Survey

We are striving everyday to better our service to you and your feedback is critical.

In order to improve our service to you, please answer these few questions so that we can learn a little more about your business and how our Technical Support Service is performing.

General Information

Please give us your company name

Are you the owner of the business? Yes No

In your opinion, what is the most important aspect of technical support. Quick Response Time Problem Solved Cost of Support Plan

Technical Support Services Who was the Support Technician that helped you? (This information is on your Technical Support email)

Was your Support Technician courteous and polite? Yes No

Did your Support Technician resolve your primary problem? Yes No

If no, please specify:

On a scale of 0 to 10, how satisfied are you with the Technical help you received today? (0=Not at All and 10=Very Satisfied)

Overall Customer Service On a scale of 0 to 10, how likely is it that you would recommend our software to a friend or colleague? (0=Not at All and 10=Very Likely)

Please give us your comments or suggestions:

Data Protection Please indicate your permission for the storage of your details provided in connection with this form.
I consent to the collection and storage of my details.